Float like a starfish, sting like a spider

“The Army’s Starfish Program” seeks to promote decentralization as yet another tool to counter decentralized and networked threats.

The day someone becomes CEO of a large corporation, it is classic to warn them about the dangers of hierarchy by saying “yesterday was the last day that anyone will tell you what is actually going on in the company”.  Conventional thinking is that the military is even more hierarchical.  In reality, however, it is impressive how the Army is at the cutting edge of non-hierarchical thinking.

A good example comes from an article in POLITICO about the book “The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations”.

The title is based on the contrasting biology of spiders, which die when their heads are chopped off, and starfish, which can multiply when any given piece is severed — a trait the book’s authors posit is shared by decentralized entities ranging from Alcoholics Anonymous to Al Qaeda to Wikipedia.

“This book is about what happens when there’s no one in charge,” write the authors of “The Starfish and the Spider,” Ori Brafman and Rod A. Beckstrom. “It’s about what happens when there’s no hierarchy. You’d think there would be disorder, even chaos. But in many arenas, a lack of traditional leadership is giving rise to powerful groups that are turning industry and society upside down.”

What caught my eye about the article was that Brafman was asked about his political ideology, but declined to discuss that because “he is doing consulting work with the U.S. Army trying to help it “become more starfish-like.”

A New York Times article describes another way the military is exploring non-hierarchical thinking, by working with Greg Mortenson, author of “Three Cups of Tea“.  Word of Mortenson’s book spread among military wives, including one who sent the book to her husband, LTC Christopher Kolenda.  Kolenda read about Mortenson’s private initiative that built more than 130 schools in Afghanistan and Pakistan, mostly for girls, and he and Mortenson began cooperating.  Soon, Deborah Mullen and Holly Petraeus were urging their husbands to read the book.

As Colonel Kolenda tells it, Mr. Mortenson and his Afghan partner on the ground, Wakil Karimi, became the American high command’s primary conduits for reaching out to elders outside the “Kabul bubble”.

The military has found ways to avoid being like the CEO who doesn’t know what is going on.  But they have been careful to ensure that flattening the hierarchy of collecting information doesn’t compromise the hierarchy of command.  Gen. David Petraeus stressed this theme in an April 2009 talk at Harvard’s Kennedy School of Government.

“You have to be careful   . . .   it is great to flatten [the organization] for information, but there does need to be a hierarchy when it comes to people pushing recommendations up, pushing policy decisions up . . . you can’t shove aside a subordinate organization and just take it over.

He also described the importance of taking initiative, citing a sign he saw at an outpost:

In the absence of guidance or orders, figure out what they should have been and execute aggressively!”

When I first met Petraeus in 2006 at an MIT ROTC event, he told me how impressed he was with some of the ROTC graduates who had served with him.  He described how he would give out his card to those who particularly impressed him, urging them to email him if they had something interesting to tell him.  What is even more impressive than this flattening of the information hierarchy is the way he does so, conveying the impression that he has 5 different ideas as to what is important, and making people feel comfortable bouncing a 6th off him, even if they think he’ll disagree.

It is impressive how the military is learning to have a flat information hierarchy, and doing so without compromising the hierarchy of command.  Boxer Muhammad Ali might sum it up as “float like a starfish, sting like a spider”.

This sophisticated understanding of information flows is a real asset, and it will not be surprising if many in the next generation of CEOs are chosen from people who have absorbed these lessons.  Many will have learned the lessons best in the military.  The United States may become more like Israel, where prospective employers care as much about what you did in the military as what you did in university.

Posted on 2 Aug 2010

Photo: army.mil

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